• Thurnher's Lobby Champagner und Rosen
  • Concierge Auto
  • Teamfoto

Service – our promise and our prices

As a guest in a 5-star Superior Hotel you can expect first-class service. From the moment you arrive until you leave. We respond to the wishes of our international clientele both beforehand and afterwards. Here you need neither unpack your suitcase nor organise your ski passes. We will see that your skis are properly waxed. So that you are well equipped for the tours with the hotel’s own ski and snowboard teacher. And in case you want to store your skis in the hotel during the summer months: no problem. And incidentally, we have plenty of alternatives available for non-skiers.

 

Dachterrasse

Concierge-Service

• Shoe-shining service – Just put your shoes in front of your bedroom door at night; the next morning they will be cleaned to perfection!
• Help with packing and unpacking – As soon as you cross the threshold you will not need to worry about a single thing. Upon request our housekeepers will carefully unpack your suitcase – and will repack it for you again when you leave.
• Newspaper service – Of course we shall be pleased to order the daily papers, magazines and journals you personally prefer.
• Shuttle service – Our hotel bus will meet you at the airport or railway station, or we can arrange a limousine transfer through our partner taxi firm.
• Valet parking – We shall be pleased to park your car for you and – if you wish – will also get it cleaned inside and out.

In addition we shall be pleased to organise excursions, leisure activities and events for you, including:

• Trips by horse-drawn carriage
• Heli-skiing and paragliding
• Conferences, incentives and product presentations in our hotel. Or, upon request, at another location
• Weddings
• Limousine and helicopter transfers
• Arrival by private jet

THE HOTEL’S OWN SKI AND SNOWBOARD TEACHER

Every day the hotel’s own nationally certified ski and snowboard teacher will take you on skiing excursions, tours or other winter sports activities. Participation in our extensive programme is free of charge. Roman Dornauer knows the most picturesque descents, the best deep-snow slopes and the cosiest ski huts, so that you can enjoy wonderful days skiing and snowboarding with him. Paragliding and heli-skiing, romantic torchlit tours and exciting sledging descents can be booked through the hotel upon request.

Skigebiet Zürs mit Skifahrer
Skifahrer Powderschnee

SKI SERVICE

• We shall be pleased to issue your ski passes directly in the hotel in order to save you the waiting time at the lift stations.
• Our staff will be pleased to accompany you to the ski rental shop and to ensure that your equipment is available for use when you want it.
• Grinding and waxing your winter sports equipment
• Heated ski room for winter sports equipment and boots

Our service for our younger guests

During the school holidays we offer our younger guests a wide-ranging children’s programme (e.g. children’s supper, table-tennis tournaments, ski races, painting competitions, children’s cinema). During the school holidays we will also be pleased to look after your children for you every day between 5 pm and 9 pm.

We shall be pleased to organise childcare for your children. For this we work together with a very reliable local babysitting service.

Unsere kleinen Gäste

It goes without saying

• At Reception you can borrow a DVD player for your room free of charge, together with a large selection of DVDs that are available for loan.
• High-speed internet access is available free of charge in the public areas of our hotel (Lounge / Piano Bar) and in the rooms via WLAN. In addition we have a notebook for guests’ use, with which you can also surf the internet free of charge.
• We shall be pleased to offer you a flower service and will order magnificent bouquets or arrangements in accordance with your wishes.
• 24-hour room service
• Laundry and cleaning service

All prices are quoted per Room and night including service, value-added tax and the following services:

Restaurant:

Gourmet breakfast buffet, daily afternoon snacks, exclusive dinner menu in our gourmet restaurant
Weekly cocktail reception with the Thurnher`s Family
Various theme evenings and buffets, e.g. Fondue Evening, Rustic Buffet

 

Room:

DVD player and DVDs on loan from our extensive hotel video library
• Free high-speed internet access via WLAN throughout the entire hotel
• iPad for guests’ use
• Fruit basket and home-made surprise as a welcome gesture in the rooms
• Bathrobes and slippers in the rooms
• Products by Molton Brown
• Shoe-cleaning service

 

SPA:

Newly designed SPA with Finnish sauna, bio-sauna, steam bath, plunge pool with our own spring water
Indoor pool with counter-current equipment
Small fitness room

 

 

Service:

Nationally certified ski and snowboard teacher, participation in ski excursions, ski tours and ski races
The hotel’s own sports and leisure coach with a wide-ranging programme
Children’s programme and children’s supper
Newly designed multi-function room with billiards, table tennis and Nintendo WII as well as a separate area for children. Yoga sessions can also be held here.
24-hour room service, concierge service, luggage unpacking and packing service

 

Children’s prices, Season 2018/2019, per night in Junior Suites and Suites

2 -   6 years: 80.00
7 - 14 years: 135.00
from 15 years: 185.00

Our Room Rates

Low Season (1):
02.02.2019-08.02.2019
Low Season (2):
19.12.2018-23.12.2018 06.01.2019-10.01.2019 14.01.2019-17.01.2019 20.01.2019-01.02.2019 10.03.2019-06.04.2019
High Season (1):
24.12.2018-05.01.2019 16.02.2019-23.02.2019 01.03.2019-09.03.2019
High Season (2):
11.01.2019-13.01.2019 18.01.2019-19.01.2019 09.02.2019-15.02.2019 24.02.2019.-28.02.2019

Single room

from 490,00 € (1)
from 380,00 € (2)
from 630,00 € (1)
from 550,00 € (2)

Double room

from 650,00 € (1)
from 560,00 € (2)
from 850,00 € (1)
from 690,00 € (2)

Junior Suite

from 780,00 € (1)
from 690,00 € (2)
from 1.050,00 € (1)
from 850,00 € (2)

Junior Suite with open fire place

from 1.070,00 € (1)
from 940,00 € (2)
from 1.510,00 € (1)
from 1.300,00 € (2)

Suite

from 940,00 € (1)
from 850,00 € (2)
from 1.260,00 € (1)
from 1.150,00 € (2)

Suite with whirlpool

from 1.010,00 € (1)
from 890,00 € (2)
from 1.310,00 € (1)
from 1.200,00 € (2)

Suite with open fire place

from 1.150,00 € (1)
from 990,00 € (2)
from 1.640,00 € (1)
from 1.390,00 € (2)

SPA Suite

from 1.200,00 € (1)
from 1.040,00 € (2)
from 1.710,00 € (1)
from 1.400,00 € (2)

Suite with two bedrooms and two bathrooms

from 1.250,00 € (1)
from 1.090,00 € (2)
from 1.810,00 € (1)
from 1.410,00 € (2)

Cancelation Policy 2018/2019 - IndividuAl

Cancelation up to three months prior to the fixed arrival date is free of cost. For a cancelation up to one month prior to the fixed arrival date 40 % of the package rate will be charged. In case of short term cancelation within a month 100 % of the entire stay will be charged. The cancelation policy is according to the Terms and Conditions of the Austrian Hotel Industry (AGBH 2006) with the exception of § 5.7 and 5.8. and the above exception.

Cancelation Policy 2018/2019 – Groups

Groups and incentives from 10 persons and more

Cancelation up to three months prior to the fixed arrival date is free of cost. For a cancelation up to one month prior to the fixed arrival date 40 % of the package rate will be charged. In case of short term cancelation within a month 100 % of the entire stay will be charged. 

 

 

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